Children under the age of 13 are permitted to use the Services exclusively under an account established by their parent/guardian or school/educator. Any other usage of the Services by children under this age is expressly prohibited. If a Member is a school or educator in the United States and wishes for its students to use the Services, the Member bears the responsibility of complying with the U.S. Family Educational Rights and Privacy Act (“FERPA”) and the Children’s Online Privacy Protection Act of 1998, along with its rules (collectively referred to as “COPPA”).

 

Insofar as MH Alliance LLC, in conjunction with its associated entities (collectively referred to as “MHA” or the “Company”), has access to “education records,” as defined by the Family Educational Rights & Privacy Acts of 1974 and its implementing regulations (“FERPA”), it is deemed to function as a “school official” with “legitimate educational interests” in fulfilling its responsibilities under this Agreement. Both parties concur that the Member maintains “direct control” over the use of “education records,” as these terms are defined under FERPA. MHA agrees to comply with its obligations under FERPA, including but not limited to the limitations on re-disclosure of personally identifiable information from education records stipulated in FERPA and with the terms set forth below.

 

This implies that the Member is required to notify the parents/guardians of those students about the personally identifiable information that it will collect and share with us, and obtain parental/guardian consent prior to the students signing up or using the Services. When obtaining such consent, the Member is required to provide parents/guardians with a copy of our Privacy Policies. The Member must retain all consents on file and provide them to us upon request. Additionally, the Member bears the responsibility of verifying the student-parent relationship and ensuring compliance with the right of a parent to review personal information provided by the child. The Member is required to comply with such requirements by requesting and providing MHA with a data subject request for the aforementioned data, or any changes to such data requested by the parent, and providing the data to the parent after verification of the student-parent relationship. If the Member is located outside of the United States, MHA will rely upon the Member to obtain any required consents or approvals from the parent or guardian of any student covered by similar laws and, as a condition to the Member’s and its students’ use of the Services, the Member is required to comply with such laws.

 

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MHA Privacy Policy for Children

In accordance with the Children’s Online Privacy Protection Act of 1998 and the U.S. Family Educational Rights and Privacy Act (“FERPA”), collectively referred to as “COPPA”, we are obligated to inform parents and legal guardians (“parents”) about our procedures for collecting, utilizing, and disclosing personal information from children. Additionally, we are required to obtain verifiable consent from a child’s parent for certain collection, use, and disclosure of the child’s personal information.

 

This section provides parents with information regarding:

• The categories of information we may collect from children.

• Our methods for using the information we collect.

• Our practices for disclosing that information.

• Our procedures for notifying and obtaining parents’ consent when we collect personal information from children, including how a parent may revoke consent.

• All operators that collect or maintain information from children through this Service.

 

This policy is applicable solely to children and supplements the MHA General Privacy Policy. The MHA General Privacy Policy applies to adults.

 

Terms that are defined in the MHA General Privacy Policy retain the same meanings when used in this Privacy Policy for Children.

 

Information We Collect from Children

We gather information about you both directly and automatically through your utilization of our Website. This information may be combined with other information that we have collected about you, including information from publicly available sources.

 

To safeguard yourself and your information, we encourage you to provide only the necessary information for using our Website. For instance, to schedule a meeting, you may only need to provide us with a name, email address, date, and time.

 

MHA collects the following information, either directly from MHA Users, Members, Invitees, or Viewers, or through third parties regarding Users, Invitees, or Viewers:

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• Appointment Information: A MHA User, Member, Invitee, or a third party may voluntarily provide us with certain information. This can include names, email addresses, and phone numbers; email addresses of other people; the subject of the meeting; and any other information provided to us or required by the MHA User upon scheduling, in accordance with the MHA Terms of Use. If you receive an invitation from a MHA User but do not wish to become a MHA User, please contact the MHA User who sent the invitation through other means to set up your meeting.

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• Calendar Information: A MHA User may connect their calendar with MHA. Our calendar integration only checks the duration and free/busy status of the events in your calendar to prevent booking you when you’re busy. We never store who you are meeting with, their email address, the meeting title, or any other details about the appointments in your connected calendar.

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• Billing Information: If you subscribe to MHA’s services, our third-party payment processors will collect and store your billing address and credit card information. We store the last four digits of your credit card number, card type, and the expiration date.

 

Information We Collect Directly

To register a child with this website, we require the following information: the child’s first name, last name, and an email address. Additionally, the creation of a password is necessary. We may request further information, but provision of this information is optional. We clearly indicate whether the information we request is required or optional at the time of request.

 

Our Service offers communication features such as forums, FAQs, help and support services, feedback options, and the ability to post in public areas of the Site/Service (“Social Features”). These Social Features may lead to children sharing personal information. Please note that we do not pre-screen or review content before it is published nor can we control third-party interactions. As such, we strongly advise parents to guide their children on safe internet practices and supervise their engagement with these social functionalities.

 

 

Automatic Information Collection and Tracking

Like numerous online platforms, we and our Service Providers employ Cookies, web beacons, and other technologies to receive and store specific types of information when you interact with us via your computer or mobile device. This is subject to your opt-out preferences, as detailed in the ‘Your Rights and Choices’ section. The use of these technologies aids us in personalizing your experience on our Website, enhancing your user experience, and customizing marketing communications. Here is an outline of the categories of information we collect:

 

Log & Device data. When you utilize MHA, our servers automatically document certain information, referred to as “log data”. This includes information transmitted by your browser each time you visit our Website. The log data may encompass the following:

• The web address you navigated from or to

• Your device model

• Operating system

• Browser type

• Unique device identifier

• IP address

• Mobile network carrier

• Time zone or location

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The extent of collected information largely depends on the type of device in use and its settings. For instance, a Mac or PC will offer different types of accessible information compared to an iPhone or Android smartphone. To understand what information your device provides us access to, we recommend reviewing the policies from your device’s manufacturer or software provider. 

 

Use of Cookies and Related Technologies: Our services, depending on your access method and subject to your opt-out choices, may employ “Cookies” (these are small text files that your computer sends each time you visit our website, unique to your MHA account or your browser) or technologies of a similar nature to record log data. When we utilize Cookies, we may use ‘session’ Cookies (these expire when you close your browser) or ‘persistent’ Cookies (these remain until they are deleted by you or your browser). For instance, we may use Cookies to maintain your logged-in status on MHA. Some of the Cookies we use are linked to your MHA account (including personal information about you, such as the email address you provided us), while others are not.

 

Website Analytics Services: In accordance with your opt-out preferences (refer to ‘Your Rights and Choices’ section), we employ third-party Service Providers, such as Google Analytics, to deliver specific analytics and user interaction services related to our operation of the MHA website. This includes the collection and tracking of certain data and information pertaining to the characteristics and activities of MHA visitors. You have the option to opt-out of relevant cookies using the opt-out features on their respective websites.

 

Access to Services and Data Collection: Parts of our Service and its content can be accessed by children without the need for us to collect personal information. However, certain content and features are exclusively available to registered users or require us to gather specific information, including personal information. We also employ certain technologies, such as cookies, to automatically collect information from our users, including children, during their visit or use of the Service.

 

Child Data Collection: We only collect information about a child that is reasonably necessary for the child to engage in an activity. We do not condition their participation on the disclosure of more personal information than is reasonably necessary.

 

Data Integration: We may combine non-personal information that we collect through these technologies with personal information about you or your child that we collect online.

 

Opting Out: For information about our automatic information collection practices, including how you can opt out of certain information collection, please refer to the MHA Privacy Policy on our website.

 

How We Use Your Child's Information

Usage of Collected Information: We may utilize the information we gather about you, including Personal Data, for the following purposes:

 

• MHA Service Provision: Your information will be used to provide our Website to you. This includes facilitating scheduling, managing your account, responding to your inquiries, and other member service and support purposes. We use the payment information you provide to alert you of past, current, and upcoming charges, present the billing history on your billing page in the Website, and perform internal financial processes, such as reviewing the status of a credit card charge. In case of a credit card dispute, we may share account information with your bank to verify the legitimacy of a charge.

 

• Product Understanding and Improvement: We will conduct research and analysis about your use of, or interest in, our products, services, or content, or those offered by others. This is done to improve our existing products and develop new ones.

 

• Communication:

  • Service-Related Communications: We may send you service and administrative emails to ensure the service is functioning properly. We will also email you regarding your calendar appointments. These messages are considered part of the service and you may not opt out of these messages.

  • Promotional Communications: Subject to your opt-out preference, we may send you emails about new product features or other news about MHA or on topics we think would be relevant to you. You may opt out of receiving these communications at any time. Please visit the ‘Your Rights and Choices’ section in our Privacy Policy.

 

• MHA Invitees: Please be assured that we do not use the email addresses that you enter to schedule a meeting with a MHA User for any type of direct marketing.

 

• Response to Your Requests: We will also use your information to respond to your questions or comments.

 

• Administrative Purposes: We may contact you to inform you about changes in your services, our service offering, and other important service-related notices, such as changes to the Notice or about security or fraud notices.

 

• Protection of Rights and Interests: We will use your information to protect our rights and interests as well as those of our Users and any other person, and to enforce this Notice or our Legal Compliance. We may use your information to comply with applicable legal or regulatory obligations, including complying with requests from law enforcement or other governmental authorities, or in legal proceedings involving MHA.

 

• Other Purposes: We may also use your information to manage our business or perform functions as otherwise described to you at the time of collection, subject to your consent.

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Our Practices for Disclosing Children's Information

Handling of Children’s Personal Information: We do not distribute, market, lease, or transmit children’s personal information except as explicitly outlined in this section.

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We may disclose aggregated information about a significant number of our users, and information that does not identify any individual or device. In addition, we may disclose children’s personal information under the following circumstances:

 

• Third-Party Support: To third parties we engage to facilitate the internal operations of our Service. These parties are contractually obligated to use the information solely for these purposes and to maintain the confidentiality of the information.

 

• Legal Obligations: If we are mandated by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request.

 

• Protection of Rights and Safety: If we believe disclosure is necessary or appropriate to safeguard the rights, property, or safety of MHA, our Members, or others. This includes actions to:

  • Protect the safety of a child;

  • Ensure the safety and security of the Website/App/Service; or

  • Enable us to take precautions against liability.

 

• Law Enforcement: To law enforcement agencies or for an investigation related to public safety.

 

Furthermore, in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of MHA’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding or event, we may transfer the personal information we have collected or maintain to the buyer or other successor.

 

 

Social Features

Our Service provides various social functionalities, including but not limited to, the ability to post on message boards, forums, FAQs, avail help and support services, provide feedback, and make posts to public areas of the Site/Service. These features are designed to facilitate communication among children on or via our Website/Application/Service. Please note that we do not regulate the nature of information your child can transmit or publish through these channels. We strongly urge parents to instruct their children about online safety and to diligently supervise their children’s use of these social features. This is to ensure they do not inadvertently disclose their personal information through these platforms.

 

Accessing and Correcting Your Child's Personal Information

At your discretion, you may at any time review the personal information of the child that we hold, request us to rectify or erase the personal information, and/or prohibit us from continuing to gather or utilize the child’s information.

 

You have the ability to review, modify, or delete your child’s personal information by:

• Accessing your child’s account and navigating to his or her account profile page.

 

• Sending an email to us at support@mhalliance.net to safeguard your privacy and security, we may necessitate you to undertake certain actions or provide supplementary information to authenticate your identity prior to providing any information or implementing corrections.

 

 

Operators That Collect or Maintain Information from Children

For any inquiries regarding the privacy practices of any operator and the use of children’s information, please direct your questions to the following address:

 

MH Alliance Group

11110 Bellaire Blvd,

Suite #200 Houston, Texas, 77072, USA

Phone: 713-261-6450

E-mail: support@mhalliance.net